MONTHLY SUBSCRIPTION BOX
The Fabulous Planner subscription boxes are non-refundable/non-returnable.
The deadline to cancel your subscription is always before the 5th of the month. Cancelations requested after the 5th will be valid for the upcoming month.
Most unopened items sold by The Fabulous Planner in new condition and returned within 7 days of delivery will receive an exchange or store credit. Personalized items are final sale. Items that are opened, damaged or do not have a receipt may be denied an exchange or store credit.
Shipping costs will not be refunded. If approved for a refund, any shop orders that received free shipping will receive a refund less the shipping fees ($6.95 shipping fee for U.S. domestic orders, shipping costs for international orders will vary based on location).
Exchanges or store credit must receive a return authorization prior to shipping your order back. For questions and inquiries about a return or exchange, please reach out to firstname.lastname@example.org
Additional non-returnable items:
* Gift cards
* Custom items
* Sale Items
To complete your return, we require a receipt or proof of purchase.
There are certain situations where only partial refunds are granted: If the item arrives damaged or shows any signs of usage.
* Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
* Any item that is returned more than 7 days after delivery.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund/ shop credit.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org.
To return your product, you should mail your product to: email@example.com
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.